Delivery Information

For smaller or single purchases you have the option of next-day delivery & next-day store pick-up, this applies if you place your order within the working hours excluding Bank Holidays. Delivery to some postcodes, such as Nairobi & outlying mainland postcodes, takes 2 business days. Delivery to Places outside Kenya postcodes may take slightly longer. If you purchase any item from our shopping store, we will send you a text message to confirm the delivery day. If this next-day delivery does not suit you, just text back your preferred day from the options provided, and we will deliver it when you want.

 

For multiple purchases you can normally choose your delivery date when you place your order. For items that are delivered directly by our suppliers, e.g. Memories and items requiring special installation or where you don't have your postcode to hand, we will not be able to confirm delivery dates when you order, but will ring you back to arrange delivery. Similarly, if you live in a more remote part of Kenya we will call you to make special delivery arrangements.

For delivery of multiple products, we will contact you before your delivery is due to confirm the arrival date & to offer a maximum of a 4-hour time slot for the delivery. We contact you on the day before delivery to remind you we are coming.

 

Shipping

Our estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Mac & More Solutions does not begin payment processing until they receives all of the information that it needs and full payment or full authorization, in the case of Modes of payment.

Also, orders for multiple items or multiple copies of a single item can take longer to assemble before we're able to ship them to you.

Mac & More Solutions will begin payment processing for orders placed on weekends or holidays on the next business day, that is Monday to Friday, excluding public holidays.