Device Care

Device Care

Device Care

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of Complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage

Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Mail-in repair4: Mail in your iPhone using a prepaid shipping box provided by Apple
  • Carry-in repair4: Take your iPhone to an Apple Retail Store or other Apple Authorized Service Provider
  • Express Replacement Service

Apple Hardware Coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Coverage includes the following:

  • Your iPhone
  • Battery
  • Included earphones and accessories

Software Support Included

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

  • Using iOS and iCloud
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
  • Connecting to wireless networks
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