Returns Policy

 

Returns Policy

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please ensure the item is in returnable condition, just send it back to us unopened in the original box, Mac & More Solutions will offer you a refund based on your original method of payment. You must return the product to the Mac & More Solutions warehouse within “14 calendar days of the issuance”. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the product also remember to return with the Invoice copy or Receipt and ship insured.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Remember, refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-14 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 14 business days from the date of order.

Please contact us in case of any Return issues through our contact form.