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Warranty

As an Apple customer, your device is covered by Apple’s One (1) Year Limited Warranty. However, when you purchase a new iPhone, iPad, or Mac from Mac & More Solutions, you extend your coverage to Two (2) Year Limited Warranty, offering you an extra year of protection and peace of mind. In addition to the extended warranty, you also gain 24/7 priority access to Apple experts through various channels, including chat, email, WhatsApp, or telephone. This ensures that you receive timely assistance and support whenever you need it.

Warranty plays a crucial role in your Apple device ownership, and we are here to support you throughout the process. In certain cases, repairs may be covered by Apple’s Limited Warranty. If you require repair, replacement, service, or support covered under warranty, you can visit the Apple Warranty Service Centers, where our certified technicians will assist you. It’s important to note that unauthorized repairs may void your Apple warranty, which is why it is recommended to seek support from Mac & More Solutions. To fast-track warranty service, please provide unique device identifier information such as the Serial Number.

Additionally, we offer the option to purchase AppleCare, an invaluable protection plan that extends the coverage for your Apple product. By acquiring AppleCare within the first year of your device purchase, you receive extended coverage, including incidents of accidental damage (subject to a service fee). This additional coverage ensures that your device remains protected, even in unforeseen circumstances.”

Apple Device Repairs & Support

Apple devices are built to last, minimizing the need for repairs. However, accidents can happen, and Mac & More Solutions is here to assist you. Whether you require a cracked screen replacement, battery replacement, resolution of logic board issues, or a software tune-up, we have you covered. Our Apple Repair Centers are meticulously designed in accordance with Apple’s safety guidelines, ensuring a secure and efficient repair environment.

As an Apple Authorized Service Provider, we take great pride in delivering exceptional service. Our team of Apple Certified Technicians holds the necessary Apple certifications and conducts thorough system diagnostics to ensure accurate and reliable repairs. When you engage with our Apple Specialists, you can trust that repairs will be conducted safely, adhering to Apple’s guidelines and utilizing authentic Apple parts.

We understand the significance of accessing safe and reliable repairs using genuine Apple parts. Our Apple Certified Technicians exclusively use authentic spare parts sourced directly from Apple, guaranteeing the highest quality components for your device. Each Apple part is meticulously designed and engineered to optimize performance, undergoing rigorous testing to ensure utmost quality, safety, and reliability. It is crucial to be cautious of counterfeit products, as non-genuine batteries and replacement displays may compromise the visual quality and functionality of your Apple device. To avoid any safety issues, we strongly recommend visiting an Apple Authorized Service Provider like Mac & More Solutions.

Whether you encounter a hardware issue, require software troubleshooting, or need general maintenance, you can rely on Mac & More Solutions for top-notch service and support. We recognize the importance of timely assistance, which is why we are dedicated to providing expert help precisely when you need it. To ensure convenience, we offer multiple options for repair services. You can choose to mail in your device using our complimentary postal package or visit our Apple Authorized Service Provider location for a quick and efficient repair. Additionally, we provide same-day service options, as well as loaner units and rentals for urgent projects and developments. Furthermore, all our repairs come with a 90-day guarantee, providing you with peace of mind.

At Mac & More Solutions, you can expect knowledgeable professionals who are Apple-trained and capable of handling a wide range of Apple services. We also offer service contracts for onsite repairs, with special pricing options available for institutions, schools, companies, counties, NGOs, and state agencies. When the time comes, we encourage you to consider trading in your device for refurbishment and recycling, contributing to a sustainable approach to technology.

We are committed to delivering exceptional repair services, ensuring your Apple devices receive the utmost care and attention they deserve.

Free Delivery

in Kenya & Select E.A Countries

Warranty

Up to 24-Month Limited Warranty

Apple Repair

Apple-backed repair service

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