As Apple Authorized Service Providers, Mac & More Solutions provides customer service and support. With a commitment to customer satisfaction, we provide personalized assistance that catered just for you.Whether it’s selecting the perfect Apple device or technical support, we aim to provide a seamless service experience by offering timely resolutions with quick time-around time. We also extend after-sales services such as free training, installation, set-up, app recommendations, accessibility setup, data transfer and remote mobile device management (MDM). Furthermore, we handle Apple trade-ins, rentals, software upgrades, loaner units as well as provisioning devices for education and enterprise.
Apple’s focus on creating durable devices means that Apple products are built to last. This ensures that Apple products are used for a very long time. If you need repair, we get your Apple product back working as it should. In some instances, repairs might be covered by Apple One (1) Year Limited Warranty. To further enhance customer satisfaction, every new purchase of a new iPhone, iPad or Mac comes with Two-Year Limited Warranty. This comprehensive 24-month warranty ensures that you receive timely support and assistance should any issues arise during ownership.
However, Apple warranty does not cover products that have been worked on by unauthorised technicians. If your device is no longer under warranty, you may require additional support. Enjoy peace of mind with a 90-day international guarantee against defects when you repair your iPhone, iPad or MacBook or iMac at Mac & More Solutions.
Apple Repair Service
If you need repair, we get your Apple product back working as it should. To uphold our commitment, we have invested in a state-of-the-art Service Centre, complete with diagnostic tools and world-class repair equipment. The tools are custom designed to help provide the best repairs for Apple products, and are engineered to withstand the rigors of high-volume, professional repair operations where safety and reliability are the utmost priority. Plus, our Apple-trained technicians handle iPhone, iPad, Mac and Apple Watch repairs while delivering the highest level of service.
We understand that you may have questions, need guidance or immediate assistance. That’s why our dedicated customer care team is now available for real-time chat, providing instant support and promptly addressing all your inquiries. The support team can help you find the perfect apps for your individual needs and lifestyle. Experience first-hand the dedication and expertise of our Apple Store team as they assist you with a myriad of solutions. Thank you for choosing Mac & More Solutions – Apple Authorized Service Provider. Contacts us below or call +254 700 288 144 for Apple service and support.
